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hello@billox.ng
+234816 181 6193
hello@billox.ng
+234816 181 6193
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Payment Policy
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Payment Policy
Billox NG Payment Policy
Payment Methods:
Billox NG accepts payments through various channels, including debit/credit cards, bank transfers, mobile wallets, and other approved payment platforms.
Billing Cycle:
Customers will be billed according to their chosen billing cycle, which could be per transaction, daily, monthly, quarterly, or annually, depending on the service subscribed to.
Due Dates:
Payment due dates will be clearly indicated on invoices. It is the responsibility of the customer to ensure timely payment to avoid service interruptions.
Late Payments:
Late payments may incur penalties or fees. Billox NG reserves the right to suspend services for accounts with overdue payments until the outstanding balance is settled.
Disputed Charges:
In the event of disputed charges, customers are required to contact Billox NG's customer support within a specified timeframe for resolution. Failure to do so may result in the charges being considered valid.
Refunds:
Refunds are issued in accordance with our refund policy, which may vary depending on the circumstances. Requests for refunds must be submitted following the prescribed procedure.
Security:
Billox NG prioritizes the security of payment information. All transactions are encrypted and adhere to industry-standard security protocols to safeguard customer data.
Changes to Payment Policy:
Billox NG reserves the right to update or modify the payment policy at any time. Customers will be notified of any changes in advance.
By using Billox NG's services, customers agree to abide by the terms outlined in this payment policy. For any inquiries or clarifications regarding payments, customers are encouraged to contact Billox NG's customer support team.